Yes, you can request to change your delivery address or date by raising a ticket in the ookyo app or contacting us via Facebook message with your order number and contact details. We will then need to check the status of your delivery and confirm with our delivery partner before making any changes.
Articles in this section
- When will I receive my delivery and how do I track it?
- What do I need to prepare when receiving my delivery?
- Can someone else receive my delivery on my behalf?
- Can I change my delivery details or reschedule my delivery?
- What do I do if I receive a faulty SIM?
- Can I collect my delivery from your location?
- Can I cancel my order?