- Guide you on different topics it can answer (eg: the service, products and managing your account). Just scroll through and take your pick.
- Troubleshoot issues you face. Some times it may need a bit more time or information to help resolve the issue.
- Get feedback about your ookyo experience
- Recommend Unlimited Passes in the ookyo store
P.S.: you can get shortcuts to these features by tapping on the top right of the chat window.