Calling all ookyo kaki on non-auto renew cycles!
Want to renew your cycle before going into Grace? Say no more. You can now pay for next month's cycle during your current cycle. No renewal woes = Best lah!
Advance Payment is only applicable to Active, Non-Auto Renewal users.
How to make an Advance Payment
Just go to your ookyo app > HQ > Payment Method and tap 'Pay in Advance'
You will get an email confirmation if your Advance Payment is successful.
Can I change my payment method to Auto-Renewal when I have made an Advance Payment?
Once your Advance Payment is made, you will not be able to change your payment method to auto-renewal until your latest paid cycle is completed.
Can I make an Advance Payment in Grace?
You cannot make an Advance Payment in Grace. You can only make an Advance Payment when your account is Active. Don't want to go into Grace? Make sure you pay in advance 25 hours before your cycle renews.
Can I terminate my ookyo account when I have already made an Advance Payment?
You are not able to terminate your account when you have a cycle paid in advance. You can only terminate your account in an active state, with no Advance Payment pending.
Enjoy your non-stop unlimited high-speed internet experience!